CityBingo Review (2021): Is It a Scam or Legit Bingo Site?

Citybingo
97 ratings
Bonus

£30 Bingo Bonus & 30 Free Spins

Play now Play now
T&C apply
Welcome Offer: Offer only valid on player's 1st deposit. Deposit min £10 to get 300% Bingo Bonus (max £200) + 30 Free Spins [FS] on specific games. Bonus + FS must be claimed within 7 days of grant & FS valid for 7 days once claimed. FS wins capped at max £3 real cash. To withdraw bingo bonus & related wins, wager 4x the amount of deposit + bonus funds. General withdrawal restrictions & full T&Cs apply.

Who Are CityBingo?

As one of the relatively new bingo betting sites, CityBingo allows you to dive deep into an exciting and thrilling bingo betting experience. The site may be operating since 2016, but that doesn’t mean that it can’t compete with the best bingo sites in the industry. Still, bingo betting is not the only way of spending your time at the site’s platform. Other gaming options will contribute to your gambling experience there. When I add that the whole site offers a casual and cozy vibe created by the site design, we are up for an exciting bingo betting adventure at CityBingo.

CityBingo Highlights

No Deposit Offer: There isn’t an available no deposit offer
Welcome Bonus: £30 Bingo Bonus + 30 Free Spins
Minimum Deposit: £5
Minimum Withdrawal: £5
Established: 2011
Free Bingo: There aren’t available free bingo games
Deposit Methods: Visa, MasterCard, Bank Transfer, Neteller, PaysafeCard, Paypal, Apple Pay
Bingo Software: DragonFish
Email Address: [email protected]
Phone Number: +44 203 713 5122, 0808 238 7546
Gambling Commission: UK Gambling Commission, Gibraltar Gambling Commission

Pros / Cons

  • Vast Bingo Betting Selection
  • Very-High Quality Casino Games
  • No Withdrawal Limits For UK Players
  • Fantastic Site Design And User Experience
  • No Live Chat Support Available
  • Withdrawal Processing Times Can Be Faster

CityBingo Games

CityBingo is not like the other regular bingo betting platforms. Instead of relying only on bingo games to entertain its players, the site offers many different game types that players can choose from. All of that contributes to an exceptional gambling experience and hours spent in this exciting and fun environment.

CityBingo Games

I am excited to present to you all types of games you can enjoy on the CityBingo platform, so when you join, you are not losing any time, but you are diving right into the action with the game of your preference.

Available Bingo Games

It’s only natural when you visit a bingo betting platform to keep a close eye on the bingo games that it offers. CityBingo offers diversified options for its players with its four different bingo rooms. With these bingo rooms, there will always be some action going on any time of the day, and you won’t ever be left without a space to join. 

The team behind the platform has also done a great job by choosing some of the most popular bingo betting games. They will offer you many opportunities, and you can choose the games that align with your gambling preferences. That’s another reason why the gaming adventure you will experience in CityBingo is on another level. Among the bingo rooms, you can find these versions:

  • 90 Ball Bingo
  • 75 Ball Bingo
  • 5 Line Bingo
  • 52-5 Bingo

Additional Games

I already mentioned that CityBingo is far from a traditional bingo betting platform because it provides players with much more than a conventional online bingo room. On the platform of CityBingo, there are additional games that the fans of alternative casino opportunities will appreciate.

In the following lines, we will dive into each type of gaming opportunity that the site offers together. The whole game portfolio of CityBingo is very diversified, so chances are you will come across a game you like and have no other choice than to join the platform, especially when you understand all of its benefits later on.

Slots

Regarding the slot selection on the site, I can’t say that it’s too impressive regarding the number of slot games you can enjoy there. However, from my experience, quantity is not always better than quality. After a deeper look, I understand that the CityBingo platform relies heavily on the quality of its games rather than packing numerous games. This is evident, considering the presence of some of the best slot games in the gambling industry. 

Citybingo slots

I am not exaggerating, seeing the company of the most popular slot game of all time, Starburst. There are also other trendy slots like Pharaoh’s Luck and Jewel Journey. Encountering quality slots like these in a bingo betting platform is not common, but that’s what makes CityBingo stand out. On top of this quality selection, there are a few progressive jackpot slots that will make your experience at the platform even more thrilling, possibly filling up your bank account if luck is on your side.

Scratchcard

Scratchcards are an entertaining way to get an instant win and kill some time after a thrilling session at the slot game section. The selection of scratchcards is far from vast on the platform, but you already understand that CityBingo doesn’t rely on quantity. That being said, you can enjoy fantastic scratchcard games that meet the highest criteria considering games of this type. 

Table Games

The table games section is where I can finally see some diversified portfolios in the CityBingo platform. Although we can encounter the essentials of the particular section again, there are many more versions of the traditional table games that players can enjoy.

CityBingo table games

Some of these games include keno, blackjack, and of course, keno. However, the one game that makes the biggest impression is the Slingo with a few different versions. 

Mobile Compatibility

One of the sections where CityBingo shines is how the platform allows players to enjoy all of the platform’s services on the go. The lovers of mobile gaming won’t have any issues playing from their portable devices, and there are two different ways they can do that. First of all, CityBingo offers a fantastic mobile app that players can install and enjoy the functions and perks of the platform to their fullest.

However, if you don’t want to go through the hassle of downloading and installing a particular app, CityBingo has got your back. All of the games and functions are operating under an HTML5 algorithm, which means that you can enjoy them directly from the browser of your mobile device. This is true whether you are using an Android, iOS, or any tablet device.

As long as you have any portable device that can connect to the internet, you can enjoy the CityBingo platform with all of its games and functions to their fullest.

Gaming Software

On the platform of CityBingo, we already encountered some of the best slot games of all time. That means the software backing them must be one of the established gaming developers in the industry. And that’s correct. The leading software that backs up the bingo section and the platform comes from Dragonfish, a well-known name in the casino developers’ environment.

But when I look into the casino and slot section of the site, there is something even more impressive. The slot and casino games on the CityBingo platform come from some of the best casino game developers in the gambling industry. Among them, we can find the names of

  • NetEnt
  • Eyecon
  • Real-Time Gaming
  • International Game Technology (IGT)

It’s no wonder that the slot and casino games on the platforms are of such high quality, considering that they come from the best casino software providers globally.

Design and User Experience

When you arrive at the main page of CityBingo, you will immediately be impressed by the site’s design. As I already mentioned at the beginning of the review, the design creates a very cozy and chill atmosphere that contributes to the players’ excellent gambling experience.

Citybingo design and UX

In my opinion, in terms of visuals and theme design, CityBingo offers one of the best site designs among all the bingo betting platforms in the online gambling industry.

Platform Fluidity

Even when you surf through the different sections of the site, you will spot that the various graphic elements and text are transitioning very nicely when you are scrolling or changing through the pages. 

That means the fluidity of the platform is on a very high level, contributing to a great user experience among players.

Navigation and Interface Cleanliness

One of the most important things for the site design is a good balance between stunning visuals and practicability. That’s what illustrates the design of the CityBingo platform.

CityBingo navigation and cleanliness

Fortunately, the interface cleanliness was not sacrificed for the great visuals, so even new players can easily navigate the platform and quickly find the sections they are looking for. As one of the most critical factors for a great user experience, the CityBingo platform can be proud of its immaculate and simple design.

Site Animations

Naturally, with a great theme design, there are fantastic animations. Still, while I was surfing through the site, trying the different functions, I couldn’t spot something like that.

The site animations on the platform are still decent but can’t be labeled as the highest quality. But when I consider the other fantastic features of the site, this is not a significant problem, and it won’t make an impression on many users.

Bonuses and Promotions at CityBingo

The section with bonuses and promotions is where we can find the most diversified portfolio among all of CityBingo’s sections. 

That’s fantastic news for players, as bonuses are always one of the most popular things users consider before joining a particular bingo betting platform.

Types of Bonuses

There are numerous different bonuses that players in CityBingo can enjoy. Whether you are a new or an existing customer of the platform, there will always be something to take advantage of when playing bingo or casino games. 

What makes the platform of CityBingo stand out from the traditional bingo betting platforms is the exciting and exciting promotions that make the gambling experience of every player much more exciting and fulfilling.

The daily bonuses that players can enjoy make for a fantastic first impression. These bonuses can grant users free spins and bingo tickets, and daily cash back, which is very helpful in case of a long losing streak. 

There are also more uncommon promotions like guessing the city, where players try to guess where CityBingo’s next adventure will be. The guess is free for every player, but there are actual prizes to be won.

Of course, a platform of CityBingo’s caliber can’t move on without offering a generous welcome bonus and other deposit match bonus offers. You can easily exploit them as they have user-friendly terms and conditions and wagering requirements, making your bingo betting experience even more pleasant.

Play with CityBingo!Play with CityBingo!

Bonuses Terms and Conditions

Like in every bingo betting platform, the bonuses have terms and conditions that players must abide by and strictly follow. If you breach the terms and conditions, your profits can be confiscated, and no one wants that.

Citybingo bonuses and promotions

This is why before claiming any of CityBingo’s bonus or promotion offers, you need to carefully examine and understand the terms and conditions with which the offer comes. 

Wagering Requirements

The other significant thing when claiming a particular deposit or promotion offer is the wagering requirements. These requirements are usually most evident when taking advantage of the welcome bonus offer.

You can find the wagering requirement rules in the terms and conditions of the particular bonus offer. There, you will see how many times you have to wager a specific amount, so you are eligible for making a withdrawal.

As I already mentioned, the wagering requirements on the bonuses of CityBingo are user-friendly, so that you won’t have any issues completing them.

CityBingo Shop

What makes CityBingo an exciting gambling platform is the presence of its online shop. There, players who have accumulated a specific amount of points called diamonds on the platform can claim different prices. 

Citybingo shop

Of course, the shop has terms and conditions that you must follow. Otherwise, you can lose the prizes you had already claimed from the shop.

Payment Methods and Withdrawals

When it comes to the payment methods and withdrawals, I can say that CityBingo does not offer the most diversified collection of banking options on the market of bingo betting platforms.

However, that doesn’t mean players can’t be satisfied when using these payment methods. That’s because the platform is fully-fledged with the most popular banking options that are suitable for gamblers. 

Types of Available Banking Options

The platform of CityBingo hasn’t spewed unnecessary funds in offering a vast selection of banking options, as you already understand from the few lines above.

However, that doesn’t matter as the payment section is fully-fledged with the names of:

  • Neteller
  • Paypal
  • PaysafeCard
  • Visa
  • Mastercard
  • Wire Transfer

Generally, these are the most popular and most frequently used payment options in the online gambling industry. That’s why I highly doubt that many players will find this a significant disadvantage.

Withdrawal Limits and Processing Times

What comes as good news for some of the high-stake players is that the platform of CityBingo does not have any withdrawal limits. So, even if you hit a significant amount if luck is on your side, you won’t face any issues or delays when deciding to withdraw the whole amount. However, this applies only to UK players. Users from other countries have withdrawal limits of £10 000 per month. 

One of the minor disadvantages of the withdrawals in CityBingo is that they are usually processed in 4-5 days when it comes to Visa and MasterCard transactions. With bank and wire transfers, the processing time can even get close to 7 days, in some cases. 

Safety and Security

Nowadays, there is nothing more important than the security and safety of both your personal information and funds.

CityBingo safety and security

Knowing that the platform of CityBingo is excelling in every aspect covering the safety and security to provide players with the most secure environment to enjoy online gambling games.

Establishment and Reputation

One of the first things that I look into when reviewing a particular bingo betting platform is its reputation around the web. We live in the 21st century, and every platform which is not operating as it should is quickly blacklisted in the most popular forums about online gambling platforms.

When I researched CityBingo, I wasn’t able to find any listings like this. From what I see, players like the platform, and there weren’t any significant complaints, and problems users are facing. 

Gambling Licenses

Another way to make players feel secure when playing in CityBingo’s platform is the presence of gambling licenses. These licenses are given from credible gambling commissions who go through every detail of the platform to ensure players are getting online gambling services of the highest quality.

Claiming a license like this is very difficult, and that’s why it’s a vital sign of competence when a gambling platform can present it. CityBingo has two different licenses from reputable and established gambling commissions. These are the gambling commissions of the United Kingdom and Gibraltar.  

By presenting two licenses like this, I am confident that you won’t face any significant problems or issues when enjoying your gambling experience on the CityBingo platform.

Encryption Technology

To provide players with the best possible security and a safe gambling experience, the platform of CityBingo uses advanced SSL encryption to encrypt all of the transactions and personal information that goes through the platform.

With technology like this, you can calmly play on the platform and not worry about concepts like security.

CityBingo Customer Support

The customer support of the CityBingo platform is on an excellent level, and it will always help you resolve an issue you might be facing. 

The team behind the customer support is very competent and understands the needs and preferences of the bingo betting players. That’s why I’m confident your problems will be promptly resolved when seeking help from the support team.

Customer Support Accessibility

Accessing the customer support team is straightforward, but unfortunately, it’s not as easy as other similar betting platforms.

CityBingo customer support access

To reach the customer support section in CityBingo, you need to go to the bottom of the main page and click on the “contact us” button. After that, you will see the different forms you can contact the competent team. 

Customer Support Efficiency

As I already briefly went through it, the customer support at CityBingo has a very competent and professional team that will do all in its power to resolve every issue you might face as a bingo and casino gambling player.

The most significant benefit of CityBingo’s customer support is the quick answering and resolving of different complaints, which is essential in the fast-paced gambling industry we are dealing with.

Customer Support Issues

One of the significant issues with the customer support of CityBingo is the missing live chat sections. This is a significant disadvantage as every platform of the same caliber must offer a live chat facility where players can seek help the fastest.

Still, the platform compensates in some way by providing email and phone support. However, live chat remains the fastest and easiest way to contact customer support anywhere in the world.

CityBingo RESTRICTIONS

Even if you are interested in joining a particular bingo betting platform, that won’t be possible unless you are eligible, depending on its terms and conditions.

CityBingo is one of the platforms where we can find many restrictions, but there are still a few countries that can use the services of the entertaining bingo betting platform. Among the list of prohibited countries, we can find:

  • Albania
  • Armenia
  • Azerbaijan
  • Belarus
  • Bosnia
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Czech Republic
  • Estonia
  • Herzegovina
  • Hungary
  • Indonesia
  • Kosovo
  • Latvia
  • Lithuania
  • Malaysia
  • Moldova
  • Montenegro
  • Romania
  • Russia
  • Russian Federation
  • Serbia
  • Slovakia
  • Slovenia
  • Ukraine
  • United States
  • Israel

Our Verdict of CityBingo

CityBingo is one of these bingo betting platforms that are heavily focused on bingo but provide other alternative ways for players to have a great gambling experience.

This is evident in the CityBingo platform, considering the quality of its slot and table games selections, where we can find some of the most popular gambling headlines worldwide.

You won’t ever get bored while playing on the CityBingo betting platform. There is no way for you to be let down, considering the competent customer support team to resolve any potential issue you face.

FAQs CityBingo

Is CityBingo a reliable online gambling platform?
Of course! CityBingo is an online bingo betting platform that holds licenses from two of the most reputable gambling commissions, the UK and Gibraltar, which ensures you are getting the safest gambling service.
In what forms can I contact customer support?
On the CityBingo platform, you can contact customer support via email and phone numbers.
Can I play CityBingo from my country?
There are many restrictions, so the chance to use the services of the CityBingo platform is low. You can check the complete list of prohibited countries in my review above.
Can I play CityBingo on my mobile?
Of course! All of the games and features of the platform are perfectly optimized for mobile gaming.
What types of bingo can I play at CityBingo?
CityBingo is one of the platforms offering the best selection of bingo games on the market.
Where can I find my bonus on CityBingo?
There is a vast selection of bonuses and promotions you can find in the bonus section of the platform.
What are the minimum withdrawal and deposit funds at CityBingo?
The minimum deposit and withdrawal amounts are some of the significant benefits of the CityBingo platform. Both minimums stand at £5, which is very convenient.
How many free spins do I get with CityBingo?
There is a great no deposit offer at the moment where you can claim bonus funds plus additional 30 free spins.
Does CityBingo have wagering requirements?
Yes! Some of the bonuses you can find on the CityBingo platform have wagering requirements that you need to observe before claiming any offer carefully.
Citybingo

£30 Bingo Bonus & 30 Free Spins

Play now Play now
T&C apply
Welcome Offer: Offer only valid on player's 1st deposit. Deposit min £10 to get 300% Bingo Bonus (max £200) + 30 Free Spins [FS] on specific games. Bonus + FS must be claimed within 7 days of grant & FS valid for 7 days once claimed. FS wins capped at max £3 real cash. To withdraw bingo bonus & related wins, wager 4x the amount of deposit + bonus funds. General withdrawal restrictions & full T&Cs apply.

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